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    • Operations & Systems
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    • Revenue Optimization
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    • Food and Beverage
    • Training
    • Leadership
    • Change Management
    • Tools
    • What makes us different
  • Hotels & Resorts
  • What Makes Us Different
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The People of Panetiere Hospitality Hotel Management

Our People.
With our sister consulting group, we are 24 strong
.


Panetiere Hospitality has built through it's sister consulting company, Panetiere Marketing Advisors, a deep set of human resources that limit the need for outside vendors, while framing each project with mature integrity.

Our team shares deep insight across markets, locales, and star level - insight that has been compounded by intense change management nurtured in one hundred and ten properties over our ten years of hotel and resort consulting.

The disciplines within our management team:

Operations

Revenue -
Sales, Rev Opt

Marketing

F&B

Training and Systems

Labor controls and flex systems

Virtual Sales

Branding

Catering

  • for Sales,

Finance, Budgeting, Forecasting Systems

NSO- National Sales Office

eCommerce - SEO, Local search, PPC, Re-marketing, GDS and Consortia

Restaurant and Menu Design

  • Revenue Optimization

Accounting Systems

Revenue Optimization

GDS, IDS, OTA maximization

F & B Service Standards

  • Marketing,

Loss Mitigation

Virtual Revenue Optimization

Graphics Design

 

  • Reservations

Risk Management

IT & Programming

Web Design and Programming

 

  • Front Desk

Vendor Sourcing

Software Systems

E-mail Sending System, Direct Mail

 

 

 

 

Guest Care Communications, On-line Guest Comment Card System

 

 

 

 

Internet Reputation Management & Social Media

 

 

Phil Anderson, Hotel Operations Management

Phil Anderson, Principal
Operations, Finance, HR, F&B, and Process Systems

General Manager, Director of Marketing, Homeowners’ VP - Whiteface Lodge, Lake Placid NY – 3 years
General Manager, The Georgian Terrace, Atlanta GA - 5 years
Regional Director of Sales & Marketing, Lodgian Inc - 4 years
Director of Sales & Marketing, PGA National Resort & Spa, Palm Beach Gardens FL – 1 year Executive Vice President, Resort Operations, Abbey Group Limited, Lake Geneva WI – 4 years Director of Sales & Marketing, The Colony Beach and Tennis Resort, Longboat Key FL – 3 years National Sales Manager, The Ritz-Carlton, Mauna Lani, Island of Hawaii, HI – 3 years
Regional Manager, family business, manufacturers’s rep agency – 4 years
General Manager, Sage Hotels, Boston – 1 year
General Manager, Marriott Conference Centers, Macy Conference Center, Briarcliff NY - 4 years General Manager, IBM Conference Center & Country Club, Sands Point NY - 3 years

Cindy Perkins, Hotel Management

Cindy Perkins, Principal
Sales, Operations, Revenue Optimization, Catering, and Training


Panetiere Marketing Advisors – partner in hotel consulting, 7 years
Hotel management for Cattle Baron Hotel, Ft. Worth, TX -2.5 years
Director of Sales- Catering, Levy Restaurant Pepsi Center Arena, Denver CO – 1.5 years Independent Meeting Planner Consultant - 5 years
Senior Sales Manager, Inverness Hotel & Conference Center – 3 years
Senior Sales Manager, Adams Mark Hotel – 2 years
Director of Client Services, DMC, Destination Services of Colorado, Broadmoor Hotel, CO – 3 years
Business owner, entrepreneur – 12 years

Eric von Starck, Hotel Management

Eric von Starck, Principal
Operations, Strategy, Branding, eCommerce, F&B, Marketing, & Training

Panetiere Marketing Advisors, partner in hotel consulting 10 years, US, Europe, Maldives.
Hotel management for Cattle Baron Hotel, Ft. Worth, TX -2.5 years
Catering, Commissary and Event Company, Restaurants, 5 Star Restaurant – 18 years
Theater producer , director, designer, marketer – Europe, 14 years
Business owner, entrepreneur – 40 years.

Jeannene Glenn
Operations, Sales, Marketing, Training and Revenue Optimization

Panetiere Marketing Advisors – hotel consulting, 2.5 years
General Manager, Mayo Hotel & Residences, Tulsa OK – 1.5 years
General Manager, Portofino Hotel & Yacht Club, Redondo Beach CA – 2 years
General Manager, Inn & Spa at Loretto, Santa Fe NM– 1 year
Director of Sales and Marketing, Inn & Spa at Loretto, Santa Fe NM– 1 year
Director of Sales, Mansion on Turtle Creek and Hotel on Crescent Court, Dallas TX – 3 years
Director of Sales and Marketing, Portofino Hotel & Yacht Club, Redondo Beach CA – 4 years
Senior Sales Manager, Sheraton Universal, Universal City CA- 1 year
Reception manager and Sales Manager, Sheraton Country Club Plaza, Kansas City MO – 7 years
Director of Guest Relations, Eldridge Hotel, Lawrence KS – 1.5 years

Vickie Riddle, Hotel management & hotel sales

Vicki Riddle
Operations, Sales, Catering

Panetiere Marketing Advisors – hotel consulting, 6 years
Regional Director of Operations, District Manager, General Manager for Extended Stay Hotels – 11 years
Area Manager, Owner’s Representative, General Manager for BB&K Hotels, IL – 5 years
Business owner, entrepreneur – 7 years

Luci Smithhart, hotel consultant - Panetiere Hospitality hotel management

Luci Smithhart
Sales, Catering, F&B, Training

Panetiere Marketing Advisors, hotel consulting - 7 years
Area Director of Catering, Wyndham Hotels, Galveston TX – 1.5 years
Luxury Transient & Group Sales Manager, Virtual, Lajitas Resort TX – 2 years
Transient Sales Manager, Wyndham Hotels Complexed, Galveston TX – 3 years
Marketing & Sales Independent Contractor for Riverwalk Entertainment, Houston TX – 2 years
Marketing & Sales Independent Contractor for Bayou City Cruises, Galveston TX – 2 years
Corporate Catering Sales Manager, Moody Gardens Hotel, Galveston TX – 2 years Assistant
Director Development & Programs, Moody Foundation, Galveston TX – 3 years

Shannon Minton, hotel consultant - Panetiere Hospitality hotel management

Shannon Minton
Virtual Sales, NSO, Internet Reputation Management

Panetiere Marketing Advisors, hotel consulting – 7 years Senior Sales Manager, St Julien Hotel & Spa, Boulder CO – 4 years Senior Sales Manager, Doubletree Hotel, Ontario CA – 11 years Administrative Assistant, Renaissance Hotels, Esmeralda Resort, Indian Wells CA – 3 years

Kara Mellwig, hotel consultant - Panetiere Hospitality hotel management

Kara Mellwig
Virtual Sales, NSO

Panetiere Marketing Advisors, hotel consulting – 5 years
Senior Catering Sales. JW Marriott, Cherry Creek CO – 1.5 years
Regional Senior Sales, The West, Kessler Hotels – 1 year
Senior Sales Manager, The Soho and Tribeca Grand Hotels, New York, NY
National Sales Manager, Ritz-Carlton NY Battery Park, New York, NY
Total Account Sales Manager, The Pierre Four Seasons, New York, NY
Senior Sales Manager, Hilton Hotels Corporation, Hilton NY, New York, NY
Small Group Manager, Hilton Hotels Corporation, Hilton San Diego Resort, San Diego, CA

Melissa Whaley, hotel consultant - Panetiere Hospitality hotel management

Melissa Whaley
Virtual Revenue Optimization and Reservations, Virtual Sales, NSO

Panetiere Marketing Advisors, hotel consulting – 2 years
Business Development for a landscaping co, CA – 3 years
Revenue Management Director, Director Reservations, Mission Hill Hotel & Spa, Riverside CA – 4 years
Revenue Management Director, Director Reservations, Doubletree Hotel, Ontario CA – 4 years

James Rice

James Rice
F & B, Catering and Banquets

Panetiere Marketing Advisors, hotel consulting - 1.5 years
Director of Catering, Dallas Convention Center, Dallas, TX – 6 years
General Manager & Partner, 5 Years
Director of Catering and Convention Services, Hyatt Grand Champions, Indian Wells, CA- 3 years
General Manager, Le St Germain Restaurant, Indian Wells, CA- 4 years
Director of Catering and Convention Services, Hyatt Regency Suites, Palm Springs, CA- 4 years
Catering Manager, Ritz Carlton, Ranch Mirage, CA - 3 years

Tessa Snyder, hotel consultant - Panetiere Hospitality hotel management

Tessa Snyder
Web and Graphics Communications

Panetiere Marketing Advisors, hotel consulting graphics and web work – 4 years
Thor Consortium – 8 years

 

Kate Adams
Supervisor of Accounting & Analysis

Panetiere Marketing Advisors, hotel consulting – 1 year
Office Operations Supervisor, US Census Bureau – 1 year
Research Assistant, Teaching Assistant, Undergraduate Research Assistant – University of NM – 4 years
Management, Administrative, Payroll and Invoice Tracking Responsibilities, Alfalfa’s & Wild Oats Food Markets, Santa Fe NM – 7 years
Research Assistant & Database Administrator, Fidelity Investments,  Boston MA – 9 years

   
   
   

 

 



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Panetiere Hospitality - hotel and resort management | t. 303 877 9659 |

Home base
What makes us different
Team
Game on
Process of managing hotels
Services for our hotel management

Operations process
Financial controls and resources
Sales team and resources
Marketing team and resources
Revenue optimization team
eCommerce resources

Training resources
Food and beverage resources
Tools for hotel management
Hotels and brand projects
History - our roots
Giving back